If we receive your items and they are not what was expected based on your submission, they may not pass our vetting process. This can be avoided by answering item details and condition accurately or providing detailed photos of all the signs of wear. For example, a handbag may not be within our guidelines if it is:
- In worse condition than expected, broken, odorous, or damaged
- Not intended for resale (press sample, outlet item, employee purchase, etc.)
- Monogrammed or refurbished by a third-party repair service
Please visit our Guidelines for more information.