You can request to cancel a Trade order up until it’s finalized, which takes about 24 hours once your traded items are received by Rebag. After that, your traded-in items are owned by Rebag and you can only get a refund for the item that you purchased as a combination of cash refund (for the amount you paid out of pocket) and Rebag Credit for the value of your items traded-in. If you cancel before the Trade order is finalized, you will be refunded and your items will be sent back to you.