Buying from Rebag

Purchasing

• How do I contact Rebag?
• Why do some listing titles say "Outlet"?
• Rebag's Statement on Web Accessibility
• What do you sell at Rebag?
• What payment methods do you accept?
• Will I be charged sales tax?

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Protection Plans Covered by Clyde

• What is Clyde?
• What’s included in the Clyde Protection Plan?
• What is not included in the Clyde Protection Plan?
• How do I view the detailed terms and conditions of the Clyde Protection Plan before I buy it?
• When does the Clyde Protection Plan begin and end?
• Do I qualify for Clyde Protection Plan options?

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Shipping

• Domestic Shipping Information
• International Shipping
• Do you provide purchase and shipping confirmation?
• What if my order shows as delivered, but I have not received it?

Shipping Protection

• What is Rebag’s Shipping Protection Service?
• How do I file a claim?
• When will I receive resolution for my claim?
• Does Shipping Protection apply to any pre-existing conditions in the item?

Returns & Cancellations

• What is Rebag's Return Policy?
• How do I ship a return?
• How do I request a return?
• Can I return an Outlet Item ?
• Can I cancel my order?

Authentication

• Rebag Authenticity
• Where to send administrative and legal mail?